Wordpress Website
Most frequently asked pre-sale questions in WordPress Website Services
0. How much advance i need to pay to start the work
70% of the advance payment, 30% after the delivery of project
1. I am totally new to this "website thing". How does the whole process work?
Never fear, that’s why we are here. You can learn about our time proven process in our process section. I will try to guide you about each and everything step by step. Just do contact me with your question.
2. What do I need to get started?
You would need a domain name and a hosting account (if you don’t have these we will assist you).
3. What exact information do you need from me to start the work?
Well, We need information about your website that you want me to build like Business website, Health website, Coaching website etc. We will also need your logo, e mail address, text content for each page, and images/videos you want me to include on the website. I also need to know your color preference along with the links to a few reference websites whose style you like. but it’s not necessary to start the work.
4. Can you help with the logo and content for the website?
Yes, We can help you with the logo design and might be able to help with the content depending on your niche and language.
5. I like some websites, can you create something similar?
Yes, We can do the replica of any site using Elementor (In WordPress). You are highly welcome to share your ideas and thoughts with us.
6. Will I be able to edit my website easily?
Your website will be fully editable! You will be able to very easily add text & images to all pages with a click! You will be able to edit e-commerce products, their images, descriptions & prices and add unlimited pages and posts too. No programming skills required! :)”
7. How much does a website cost?
You can check our different packages and you can choose which is suitable for you. However you can contact us for more discussion about the project and work process.
8. How long does it take to build a website?
It mostly depends on website requirement. However, most of the sites completed within 4 to 6 working days.
9. What platform do you build your websites on?
We will use WordPress, a biggest CMS system to create a website and we will integrate functional premium plugins with this.
10. How good are you with feedback? Do you do changes easily?
We are very open when it comes to making changes, we don’t defend them pointlessly and make the edits because clients know their product better than us. So no conflicts whatsoever.
Graphic Designing
Frequently asked questions in Graphic Designing Services
0. How much advance i need to pay to start the work
70% of the advance payment, 30% after the delivery of project
1. What do I need to provide?
For whatever piece you want designed (Logo, Flyer, Brochure, Postcard, Banner, etc…) we need to know SIZE (pixels, cms, or inches) you want it to be in, and the CONTENT to include (text, any images or I can provide some, and logos if any)
2. I have already a concept in mind, can you do it?
Yes of course, that is our Job 🙂
3. Do I get commercial rights for my design?
Yes, All our designs include the commercial rights. So, you can reproduce it with no limit, and use it anywhere.
4. How many revisions will you provide?
We provide three revisions per order.
5. What is a revision?
Revisions are small changes that do not affect the overall design a.k.a minor change (e.g.) “Change the color from black to white.”
6. What happens if I need more changes than the revision allows?
We strive to gather as much information as possible and will communicate as much as possible through the process to capture your vision in first order itself. If you change the complete concept, then you have to place new order.
7. I need a digital mock-up for marketing purposes
A digital mock-up of your final design will be included in every order
8. Do you work with vector files and provide source files?
Yes we do most of our projects in Adobe Illustrator and we do provide the source files as well so you have editable graphics, text, colors with fonts embedded for any future changes.
9. Do you provide updates while you are working on my project?
Yes, We are always available during the process for communication and will keep you updated about what’s happening.
10. How good are you with feedback? Do you do changes easily?
We are very open when it comes to making changes, we don’t defend them pointlessly and make the edits because clients know their product better than us. So no conflicts whatsoever.
Payment
Frequently asked questions on our payment options
1. What forms of payment are acceptable
We accept all type of payments offline and online (UPI, Debit Card, Credit Card, Internet Banking, EMI)
2. What payment gateway do you use?
Razorpay, Instamojo, Paytm a well-established, secure, payment gateway service to process your online payment.
3. Can I receive my invoice at at my email address?
We send invoices or other billing details to the email address provided to us.
4. How do I view or download my invoices? Can I download my invoices as a PDF?
If you need a copy of your receipts/invoices, you can view, print, and email receipts from your account. You can also download your invoices in PDF format.
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